START WITH YOUR ROLE
The right handover, without the guesswork
Choose the guide that matches your setting for a focused referral checklist, funding notes and communication expectations.
PRIMARY CAREGPs and specialistsClinical details, Medicare and DVA documents, and agreed reporting.Open GP guide →
TRANSITION HOMEHospital discharge teamsFunction, precautions, equipment, home access and the interim plan.Open discharge guide →
SUPPORT AT HOMEHome care providersApproval, service agreements, invoices and routine progress communication.Open provider guide →
HOW TO REFER
From referral to handover
STEP 01
Send the referral
Use the form below, email us, or call. Include the client's needs and funding type.
STEP 02
We review and confirm
Our team checks location, service fit, funding information and current capacity, then confirms the next available options.
STEP 03
We close the loop
The physiotherapist provides the agreed update or the communication required by the relevant funding pathway.
Funding we accept
NDIS
Available for self- and plan-managed participants.
Support at Home
With an approved service and provider arrangement.
DVA
For eligible veterans with a valid referral.
Private
Self-funded; ask the person's health fund whether their policy has a rebate.