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Physiotherapy for eligible veterans

DVA physiotherapy home visits in Sydney

Eligible DVA Gold and White Card holders may receive physiotherapy when they have a valid referral and the treatment relates to an accepted condition.

At a glance

What to know before you book

A referral is neededA GP, medical specialist or other authorised referrer must provide a valid DVA referral before treatment starts.
Treatment cycles applyMost allied health referrals operate as a treatment cycle of up to 12 sessions or one year, whichever comes first, before review or a new referral.
Card conditions matterA Gold Card generally covers clinically necessary treatment; a White Card covers accepted conditions. DVA determines eligibility.

From enquiry to first visit

Four practical steps

Ask for a DVA referral

Speak with your GP or authorised referrer about the movement problem and why a home physiotherapy visit may be suitable.

Send the referral and card details

MoveWell checks the referral, DVA card type, accepted condition where relevant and any prior services in the treatment cycle.

Confirm the home visit

We confirm that the address is in the current service area and arrange an appointment by agreement.

Review progress

The physiotherapist works toward agreed goals and communicates with the referrer as required during or at the end of the treatment cycle.

Your consultation

What physiotherapy can include

  • An initial physiotherapy assessment at home
  • A plan based on the accepted need and agreed goals
  • Exercise, movement practice and education where appropriate
  • Review of walking aids or the home setup when relevant
  • Required communication with the referring practitioner

Common questions

DVA and physiotherapy

How do I arrange a DVA physiotherapy home visit?

Ask your GP about a referral and call MoveWell with your home suburb, Veteran Card details and movement concern. We check eligibility, the referral and appointment availability before confirming a visit.

Can I self-refer using my DVA card?

No. A valid referral is generally required before DVA-funded physiotherapy can begin.

Does a White Card cover any physiotherapy problem?

A White Card usually covers treatment related to accepted conditions. MoveWell checks the referral details and you can confirm eligibility with DVA.

What happens after 12 visits?

For most clients, a cycle ends after 12 sessions or one year, whichever comes first, and a new GP referral is required for further treatment. TPI card holders and some complex-care arrangements have different rules; confirm your circumstances with DVA.

Is there an out-of-pocket cost?

Where DVA eligibility and referral requirements are met and MoveWell accepts the referral, DVA is billed under its arrangements. We confirm this before treatment starts.

Official information used for this guide

Funding rules and individual eligibility can change. This page is general information, not a guarantee of funding. Confirm your circumstances with the relevant government agency, insurer, plan manager or home care provider.